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As part of our ongoing commitment to service quality and operational excellence, we kindly invite you to complete this short Service Performance Review.

Service Performance Review

Company Name*

Name

Shipment Reference (Booking number, AWB, B/L, tracking number):

Position

Interfreight Operator Name

Email

Contact Phone

Service Type*

Rating Scale (1–5) 1 = Very Dissatisfied , 5 = Extremely Satisfied

Overall , how satisfied were you with our service ? *

Response time to your inquiry*

Clarity of quotation provided*

Professionalism of communication*

Booking & coordination efficiency*

Support*

Transit time reliability*

Did the shipment move according to the agreed timeline?*

Yes

Minor Delay

Significant Delay

Were you proactively updated during transit / Processing ? *

Yes, Consistently

Somewhat

No

Do you consider our service good value?*

Definetely

Neutral

No

Would you use our services again?*

Definetely

Probably

Not sure

No

What did we do particularly well?

How can we improve ?

Testimonial Permission

I allow my feedback to be used as a testimonial (Company name only)

BACK TO TOP

LIMASSOL (HQ)

37 Galileou Street,

3015 Limassol , Cyprus

P.O. BOX 56792

3310 Limassol , Cyprus

Tel. +357 25877587

info@interfreightlogistics.com

LARNACA HUB

Evropis 4, Araddippou

7100, Larnaca , Cyprus

info@interfreightlogistics.com

PIREAUS

Androutsou 182 & Bouboulinas

Tel. +30 210 4133399

hellas@interfreightlogistics.com

HAMBURG

Adenauralle 10 ,

D-20097 Hamburg, Germany

Tel. + 49-40-286696-0

ffi@ffihambug.de

Get in touch , We're here !

First Name

Last Name

Email

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